Activities Of Call Centres
PROXIMA RESOURCES PRIVATE LIMITED
PROXIMA RESOURCES PRIVATE LIMITED is registered in punjab with business activity associated with activities of call centres.
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Company profile
Activities Of Call Centres
PROXIMA RESOURCES PRIVATE LIMITED is a registered company in punjab. Its recorded business activity is activities of call centres.
Private Company registered in Punjab in 2024.
Registrar of Companies: ROC Chandigarh.
Business activity
A concise sample of services and capabilities associated with the recorded NIC activity.
PROXIMA RESOURCES PRIVATE LIMITED is registered in punjab with business activity associated with activities of call centres.
Contact
E-299 IND . AREA,PHASE VIII-A MOHALI,S.A.S.Nagar (Mohali),Rupnagar,Punjab,160071-India
Company email: [email protected]
State: punjab
Open map in Google MapsA concise sample of services and capabilities associated with the recorded NIC activity.
Signature offerings and core deliverables.
Scalable outbound calling operations tailored for Punjab NCR enterprises, focusing on customer retention, account recovery, and product outreach. Operators work from secure facilities with multilingual capabilities including Hindi, English, and regional languages, using CRM-integrated workflows and predictive dialing to improve contact rates and shorten campaign cycles.
24/7 inbound contact centre services handling technical support, order inquiries, and service escalations for B2B and B2C clients. Trained teams follow SOPs for incident triage and escalation, with average handle time targets, first-call resolution protocols, and SLA reporting tied to contract KPIs.
Integrated voice, email, chat, and social messaging operations with unified agent desktop, workforce management, and quality assurance modules. Offers analytics dashboards, speech analytics for compliance, and real-time routing to reduce wait times and improve resolution consistency for logistics and manufacturing partner accounts.
Operational modules shaped around sector needs.
End-to-end voice services including customer support, lead qualification, tele-sales, and proactive notifications. Agents follow documented SOPs and use quality-monitoring tools to meet KPIs such as AHT, FCR, and CSAT relevant to corporate and logistics clients.
Email, chat, document processing, claims handling, and data entry services with SLA-based SLAs. Processes are designed for high-volume transactional throughput for manufacturing suppliers and logistics providers, with encryption and role-based controls for sensitive data.
Robotic process automation, AI-assisted triage, and dashboarding to reduce manual effort and provide actionable insights. Implementation includes ROI projections, phased deployment, and governance structures to support scalable operations across Punjab NCR industries.
Tables and charts derived from available data.
Core capabilities for PROXIMA RESOURCES PRIVATE LIMITED.
Operational footprint captured from available filings.
E-299 IND . AREA, PHASE VIII-A MOHALI, Chandigarh Sector 71, Rupnagar, S.A.S.Nagar (Mohali), Punjab, India, 160071 - 160071
Rupnagar, Punjab • 160071
Contact
Talk to our team.
Messages will be sent to the company email [email protected].